Travel agent on delays


WEEKEND WITH DAY THAIHEIMS OF THE 70s. MASS AIVE SNOWSTORM A THAT MADE ITS WAY ACROSSES THE U.S. CAUSED THOUSANDS OF HEADACHES. PROBABLY ON TUESDAY AS WELL. A LOT OF PEOPLE WHO MAY HAVE LOST DEPOSITS, LOST DEPOSITSES WITH THE AIRLINES, LOST DEPOSITSES WITH THEIR HOTELS, HOW DO YOU MAKE SURE YOU GET WHAT YOU PAID FOR? LEETSD TALK ABOUT I JOINING US NOW, A LOCAL TRAVEL AGENT, YOU GET TO THE AIRPORT AND THEY SAY YOU’RE NOT FLYING, IT IS MONDAY WE CAN’T GET YOU OUT UNTIL THURSDAY AND THEN YOU MAY HAVE TO PAY A CHANGE TICKET FEE AND DO THIS HOW DO YOU PROTECT YOUR INVESTMENT? IF YOU’RE TRAVELING DURING THIS TIME OF YEAR OR HURRICANE SEASON OR ANY OF THOSE PERIODS TRAVEL INSURANCE FIRST OFF IS THE BEST THING TO PURCHASE, YOU NEED THAT IT PROTECTS YOU IN THESE SITUATIONS WERE YOU MIGHT NOT BE ABLE TO GET OUT OF THE AIRPORT, OR A HOTEL OR RENTAL CAR, TRAVEL INSURANCE IS A HUGE, IMPORTANT THING TO HAVE. YOU HAVE TO DO THAT BEFORE. BEFORE. SAY YOU’RE STUCK NOW. IF YOU’RE STUCK NOW YOUR HAVE A SITUATION GOING ON. THE AIRLINES AREN’T REALLY RESPONSIBLE FOR YOUR COST ASSOCIATED WITH YOU BEING STUCK OR FLIGHT BEING CANCELED. A COUPLE OF THINGS YOU CAN DO, THERE ARE WAYS TO MAYBE TRY TO RESCHEDULE YOUR OWN FLIGHT, FOR INSTANCE. IF YOU HAVE YOUR MOBILE PHONE WITH YOU, GO TO THE APP. THAT IS A QUICK DOWN AND DIRTY WAY TO TRY TO REBOOK YOUR OWN FLIGHT INSTEAD OF STANDING IN THAT LONG LINE. IN FACT, I USUALLY TELL PEOPLE STAND IN THE LINE. PULL OUT YOUR PHONE AND SEE IF YOU CAN REBOOK ON THE APP. AT LEAST YOU HAVE A PLACE IN LINE AND POTENTIALLY REBOOK ON THE APP. YOU’RE DEALING WITH AN AUTOMATED SYSTEM, SO IT AUTOMATICALLY TACKS ON ADDITIONAL FEES YOU DIDN’T ACCEPT. ARE YOUR BEST CHS YOUR. IN THIS CASE THE AIRLINE IS QUEAFING A LOT OF THOSE FEES AND IF YOU’RE STUCK AT THOSE PEOPLE IN THE AIRPORT YOU’RE GOING TO SEE THAT HAM. IF YOU DO TRY TO REBOOK OUTSIDE OF THE WINDOW, IT USUALLY IS A COUPLE OF DAYS, IF YOU TRY TO REBOOK OUTSIDE OF OF THE WINDOW YOU’RE GOING TO INCUR FEE, CHANGE FEES AND INCREASES IN FARE. THE AIRLINES STARTED ON THURSDAY SAYING, LOOK, WE KNOW THIS IS COMING, WE ACTUALLY ENCOURAGE YOU TO GO AHEAD AND MAKE NEW ACCOMMODATIONS NOW AND GET AHEAD OF THE STORM. YES, THEY DID, THEY SENT OUT E-MAILS TO TRAVELERS, TO MYSELF TO TRAVEL AGENTS TELLING YOU, GO AHEAD AND REBOOK AND IF YOU DO REBOOK IN THIS WINDOW, THEN WE’LL WAIVE ALL THE FEES ASSOCIATED WITH REBOOKING YOU. SO IT IS IMPORTANT WHEN YOU GET THOSE E-MAILS TO TAKE THEM SERIOUSLY AND REBOOK. THAT’S THE AIRLINES. SAY I HAVE A HOTEL RESERVATION AND A LOT OF HOTELS WILL LET YOU CANCEL UP TO 24 HOURS IN VANCE OTHERWISE YOU LOSE YOUR DEPOSITS. IN THESE KINDS OF SITUATIONS ARE THEY A LITTLE MORE FORGIVING? A BIT. IF YOU CONTACT THEM, THEY’RE VERY FORGIVING AND THEY DO UNDERSTAND THE TRAVEL DELAYS YOU MAY NOT BE ABLE TO MAKE IT, THEY GET THAT IF BUT IF YOU DON’T CONTACT THEM AT ALL AND EXPECT THEY KNOW YOU’RE TRAVELING FROM AN AREA THIS IS AFFECTED YOU’RE GOING THE HAVE ISSUES, YOU’RE GOING THE BE CHARGED YOUR ONE NIGHT’S DEPOSITS AND MAY LOSE YOUR RESERVATION COMPLETELY IT IS ALWAYS BEST TO REACH OUT BUT THEY’RE VERY, VERY FORGIVING. CAN YOU GO TO THEM AND SAY I UNDERSTAND I’M NOT GOING THE GET MY MONEY BACK, BUT CAN YOU GIVE ME A VOUCHER FOR YOUR SPHWHIS. DEFINITELY GO AHEAD AND ASK A LOTS OF THEM ARE OFFERING STRANDED TRAVELERS SPECIAL RATES TO STAY LONGER I HEARD ONE OFFERING BLANKETS BETY FIRESIDE. THEY’RE ACCOMMODATING. AND EVEN THE CARIBBEAN RESORTS KNOWING YOU’RE COMING FROM A GATEWAY ARE INSTITUTING THEIR WEATHER POLICIES AND ALL IN ORDER TO CHANGE YOUR RESERVATION

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